These General Terms and Conditions apply to all orders which have been placed via the MMX Germany online shop for MEYER-HOSEN-AG (Hauptstrasse 30, 51580 Reichshof) which can be reached using the www.mmxgermany.com domain.

A delivery will only be made to consumers as defined by section 13 of the German Civil Code (BGB) whose place of residence and delivery address are in the Federal Republic of Germany and this will only be in commercial quantities.

Consumers as defined by section 13 of the German Civil Code refer to every natural person who enters into a legal transaction for a purpose which can neither be attributed to his commercial nor self-employed professional activity.

Service - Hotline:

Monday to Thursday 7.30 a.m. – 4.15 p.m.

Freitag 7:30 – 13:00 Uhr

Telephone: 02296 9812-390

E-Mail: service@mmxgermany.com

2.1. Contracts in our online shop can only be concluded in German.

2.2. Products displayed in the MMX Germany online shop do not represent a legally binding offer. They represent a non-binding online catalogue. Photographs and representations of the goods offered have been produced on the internet site in the format of digital photographs of the actual, existing goods. Minor differences between the representation and reality do not constitute a fault in the goods ordered. All items will be delivered without the displayed decorative items (such as shoes, for example) unless otherwise expressly specified in the product description. We will advise you if a product is no longer available.

2.3. When you click on the “conclude order” button at the end of the ordering procedure, you are submitting a binding order for the goods contained within the shopping basket at the total price quoted to you there. As soon as your order has been received, you will receive an automated email as confirmation of receipt of the order but this does not constitute the acceptance of a contract. The confirmation that your order has been received will be made with the acceptance of the order directly after the automated order confirmation has been sent or within 5 days of the delivery of the goods. The contract is only concluded when there is this form of order acceptance.

2.4. We have the right not to accept online orders. We shall make this decision at our own discretion. We shall notify you immediately if your online order has not been carried out.

2.5. We shall save the text of a contract which has been concluded and can send this to you upon your request, after the order process has been completed. You can view the orders that you have already made in your login area.

(Information requirements according to section 312c (246) of the German Civil Code and section 3 of the Introductory Act to the German Civil Code (EGBGB))

3.1. The ordering procedure has three stages (compiling the shopping basket, the payment procedure and concluding the order) which will involve several steps. During each step of the order you will be able use the upper menu bar to gain access to the previous steps of the order. If you wish to alter any details, you can also use the menu bar to switch to the desired area.

3.2. As a customer, if you click on the “add to shopping basket” button you can reserve your selected item until you have completed the ordering procedure. The counter above the shopping basket symbol indicates the number of trousers in the shopping basket.

3.3. You will be able to access the shopping basket by clicking once on the shopping basket symbol at the top, on the right. You have the option to organise your reserved items in this area, which means that you can delete either one or all of the items you have added or change the amount of items you wish to order in each case. The goods will only be issued in commercial quantities (see No. 1 of these General Terms and Conditions). Please click on the “remove” button next to the respective item if you wish to remove an item from the shopping basket.

3.4. After checking the type and the amount of items placed in your shopping basket, you can now move on to the payment process by clicking on the “go to checkout” button.

3.5. After switching to the payment procedure in the “checkout area”, you can first of all choose whether you wish to order the items in the shopping basket as a guest or as a registered user. If you wish to complete your order as a guest, you will now be requested to provided the details such as your name and address, for example, which are required for invoicing and dispatch. All data which is requested as part of this registration process is also strictly collected in accordance with our data protection guidelines and treated as confidential. You need to be correspondingly registered at the MMX Germany online shop in order to complete an order as a user. As a registered user, you can benefit from the advantages of having your own user account (for example, you can see previous orders, etc.). Please use the registration form to register for this.

3.6. The "continue" button will take you to an overview of the delivery costs and information concerning the logistics companies that we have commissioned. In accordance with No. 4 of these General Terms and Conditions (“Delivery / delivery charges”), deliveries are made to the consumers free of charge. This step is for information purposes only.

3.7. Next, you will be able to select your preferred method of payment. Further information on the available payment methods is also available in No. 5 of these General Terms and Conditions. You will either be transferred to the appropriate service provider or you will continue to remain on the MMX Germany online shop webpage, depending on the payment service provider. If you are redirected to another page, you will automatically return to the MMX Germany online shop after entering the necessary details.

3.8. In the next and final step, you will reach an overview of the order. For your safety, you can now check the details you have provided again and change them if necessary. If you click on the “conclude the order” button, you are confirming that your details are correct and in this way you are submitting an order to us which has this content and which is binding.

4.1. We will deliver if the goods are available. We may provide partial deliveries.

4.2. Deliveries to Germany are made via our logistics service provider DPD Dynamic Parcel Distribution GmbH & Co. KG or DHL International GmbH. Deliveries to Austria, France and Italy are made via DHL International GmbH. The goods are insured during the delivery and during a returns delivery, if applicable, whilst they are in the possession of the service provider.

4.3. For the delivery times, please refer to the product data directly next to the respective product. We shall contact you immediately if the delivery date has been postponed. You can follow the status of your delivery by using the “consignment tracking” link. If you were not available at the time of the delivery, the logistics company will post a short written message through your letter box to notify you of this. The parcel delivery firm will usually try to deliver the package to you on 3 consecutive days.

5.1. The prices quoted at the time of the order apply. All prices include the applicable, statutory value added tax, delivery charges and packaging.

5.2. In Germany and Austria you may pay for goods on account, by immediate transfer, PayPal or credit card according to your preference. In France and Italy you may pay by imme- diate transfer, PayPal or credit card only. We may exclude certain payment methods. If you elect to pay on account, the invoiced amount is to be paid within 14 days of receipt of the invoice which will be sent to you with the goods. If you have already returned individual items which are part of an invoiced order, the price of the returned item can be deducted from the total amount indicated on the invoice. If you are paying by credit card, the amount will be reserved on your credit card when you place your order (known as author- isation). Heidelberger Payment GmbH will provide this service. This service provider will save the necessary personal details locally in a form which is secure. This means that we do not save any of your credit card details. The actual charge is made to your credit card the moment that the goods are sent to you. The amount will immediately be debited from your account if you are paying with an instant money transfer.

Deliveries to parcel shops are not possible when paying by invoice.

Privacy policy for end customers.

The goods will remain the property of MEYER-Hosen AG until they have been paid for in full.

The statutory guarantee rules apply unless expressly agreed otherwise.

Should one provision within these General Terms and Conditions be invalid, the remainder of the Contract shall remain valid. The relevant statutory regulations shall apply in place of the provision which is not valid.

9.1. The website is owned and operated by MEYER–HOSEN AG, Hauptstraße 30, 51580 Reichshof – Denklingen. The entire contents of this website, including the texts, graphics, photographs, images, moving images, sound, illustrations and software (hereinafter “CONTENTS”) are the property of MEYER–HOSEN AG, its licence holders and/or content providers. All elements of the website, including the general design and content, are protected by copyrights and other rights. Unless otherwise stated within the website, the copying, editing, translation, saving, and modifying the contents, especially the use of the image, video and text materials on platforms such as eBay/amazon are not permitted.

9.2. Unless otherwise stated, all trade marks, service marks and brand names used here are registered trademarks. MEYER-HOSEN AG has its own company MMX trademark logo. You are not authorised to use, copy, reproduce, dispatch, transmit, distribute, alter, republish or upload this trademark in any way without the prior written consent of MEYER–HOSEN AG.

The European Commission provides a platform for online dispute resolution (ODR), which you can find at http://ec.europa.eu/consumers/odr/. We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.